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Beachcomber's Lifetime Guarantee

No Fine

A Guarantee, not a Limited Warranty

Many product warranties offered today leave customers without support and a product that is unsatisfactory. This is why Beachcomber has created a Guarantee that actually supports our customers. It ensures your satisfaction by eliminating exclusions and maximizing coverage.

We value being up front about the support we provide. We don’t want our customers to have to worry about their hot tub after the purchase has been made.

Watch This Video Guarantee or Warranty?

Beachcomber's Lifetime Guarantee

Guarantee or Warranty...

Which is best for you?

A guarantee is a promise that provides assurance for the purchaser. We don’t take our Guarantee lightly; it’s our lifeline between us and our customers.

A warranty is something completely different than a Guarantee. A typical warranty has limitations, disclaimers and outright exclusions. These fine print items allow the manufacturer to not cover the product in the event of defects. In the end, a typical warranty protects the manufacturer from their customers, not vice versa.

We are proud of the fact that our Guarantee is designed to protect you in the unlikely event of a product failure. If something does go wrong, we want to assure that you will be looked after.

We’ve got you covered


Beachcomber Hot Tubs

Enjoy high resale value
with your Beachcomber Hot Tub

Every Beachcomber Hot Tub comes with a solid Guarantee, no matter where it is placed in our price ladder. We want everyone who purchases a Beachcomber to feel good about their purchase. That’s why we care about every hot tub customer, from the lowest priced to highest priced and everything in between.

We are happy to provide the support you need to have the best experience with your Beachcomber. This is why, for a small fee, all Beachcomber Guarantees are transferable to a new owner. The new owner can have the balance of your equipment and component Guarantee protection with a simple signature. However, do remember that Beachcomber hot tubs are portable and can be moved to your new home.

The lifetime structural guarantee is only to the original owner. (Beachcomber guarantees to the original owner that the structural laminated fiberglass composition of your hot tub will never leak). The remaining portion of the Beachcomber Standard Guarantee is transferrable once in the lifetime of the Guarantee.

Beachcomber Hot Tubs

Our Promises

Beachcomber is a privately owned company that makes its own decisions regarding the product and how it is sold. Our goal is to create an enjoyable hot tub buying experience for our customers. We are confident in our product and we don’t create pressure for our customers to buy. We know this philosophy works because we hear it directly from our customers.

From our ongoing studies with our Beachcomber Care group of people, they report that our customers have given Beachcomber a 98% referral rating. This means that they would recommend buying a Beachcomber Hot Tub to their friends and family, and this means everything to us!

The proof of whether or not our philosophy is correct, comes to us direct from our customers. From our ongoing studies with our Beachcomber Care group of people, they report that our customers have given Beachcomber a 98.4% referral rating. This means that they would recommend buying a Beachcomber Hot Tub to their family and friends, and this means a lot to us!

Beachcomber Hot Tubs

Beachcomber Hot Tub Experiences

We love hearing about the great experiences our customers have with our hot tubs. Hearing about these experiences motivates us to continue to provide the highest quality product, service, and guarantee.

One of our many goals as a manufacturer is ‘striving for zero’. This means that we work toward eliminating all defects from our production process. Whether this means slowing down production time or hiring more staff in our factory, we will stop at nothing to create the most amazing product for our customers.

Beachcomber Hot Tubs

Guaranteed Peace of Mind

Your hot tub was made to enjoy, not worry about. That’s why every component is covered by our Guarantee so that your investment is protected. We understand that this is a large investment made for your home and family, and having a 100% Guarantee is important.

At Beachcomber, we aren’t the type of manufacturer to try and avoid helping our customers. We care about all of our customers and their families, and that’s why we created a solid Guarantee to protect them in case of defects.

Since 1978, we have never ignored a customer that has asked us for help. And if you ever have a question or concern, you have multiple points of contact with us. You can contact your local Beachcomber dealer, or you can contact Beachcomber Care at one of our Development Centers. We are always here for you.