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Privacy & Legal

Beachcomber Website


Using this Beachcomber website does not require any registration. Beachcomber Hot Tubs offers you this privacy statement to disclose our information gathering processes that are collected through this website. Please read this statement before submitting your personal information. When you do provide personal information, you signify your agreement with the terms of this privacy policy.

"Beachcomber Hot Tubs will never under any circumstances sell or rent your personal information to any third party. Any personal information that is submitted to Beachcomber through this website will be used for the purposes of helping you learn more about or buy a Beachcomber Hot Tub from our E-Store or from an Authorized Beachcomber Retail Store. Generally accepted protocol and precautions will be taken to ensure the security of your personal information."

Beachcomber's website is a resource for hot tub shoppers online for information and education. If you ask for information, we will collect the data that you enter for purposes of providing it to the available local store in your area, or to our Beachcomber Care staff. We take every precaution to protect your personal data entered on this site. However, please be reminded that any data that is entered on the internet is potentially not secure.


Beachcomber hot tubs uses third party advertising, including Google Adwords and Bing Advertising, to show ads to users searching for hot tubs and hot tub related terms on search engines, including but not limited to Google, Bing, and Yahoo.

Through these services you may see ads for Beachcomber hot tubs in search results and on select sites that you visit. Some ads will be shown to you based on location, search terms, or by using re-marketing audiences based on past visits to the website.

Google, and other search engines, use cookies to serve ads based on someone's past visits to this website.

Information about how you can opt out of Google's use of cookies by visiting Google's Ads Settings can be found here. Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.


Beachcomber makes every effort to ensure that our website is correct and current. Our industry is continually growing and changing; information on this website is subject to change without notice. Please contact your local Beachcomber store at time of purchase to get the most current information on Beachcomber, its products, policies, and current offers.


Beachcomber provides a Guarantee Lookup Service on this website to ensure that your Beachcomber Guarantee has been registered. This data that you enter is collected to ensure that your Guarantee is active, and will not be shared with any third parties.


Beachcomber provides surveys on this website to help us improve our service to you, to collect information on how you found Beachcomber, to find purchase motivators and other important data that helps our company grow. By submitting your information on these surveys, you give us permission to tabulate and study this data.


Beachcomber will only send information back to you if you give us permission to, by registering on our site. If you wish to be removed, unsubscribe from the email itself or send an email to:

Our website contains links to external websites such as independently owned Beachcomber store websites. Beachcomber cannot be held responsible for the use of information that you submit to those sites. We are very proud of our entire retail store network and we hand pick the best of the best. Like you, they become members of our family; you can rest assured that every Beachcomber store is qualified to help you through the selection and buying process, to support you in a lifetime of ownership.


TESTIMONIALS & PHOTOS We are very proud of our customers, and share many of their stories on this website. We would love to share your pictures and stories to show others how a Beachcomber can improve life, health and family. If you send us a photo of how you enjoy your hot tub or a letter telling us how your Beachcomber Hot Tub has improved your quality of life, we will send you a special gift, and may use it for information and education on this site or in print. By sending us your photos, videos and written testimonials, you give Beachcomber permission to reproduce in print and/or online. Although we reserve the right to edit or use a portion of your testimonial, we promise never to use these materials out of proper context. Send your information to:

Beachcomber Marketing Services

13245 Comber Way, Surrey B.C. Canada V3W 5V8

Privacy & Legal





We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our site and your personal information is protected by a DigiCert 256-bit encryption certificate along with 2048-bit root certificates. This hybrid cryptosystem benefits from the best features of both symmetric and asymmetric encryption. DigiCert certificates use the most secure encryption available and support for both SHA-1 and SHA-2 algorithms.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

# COOKIE Name COOKIE Description
1 ANALYTICS.JS Information about visitor browsing activity
2 CART The association with your shopping cart.
3 CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
3 COMPARE The items that you have in the Compare Products list.
3 CURRENCY Your preferred currency
3 CUSTOMER An encrypted version of your customer id with the store.
3 CUSTOMER_AUTH An indicator if you are currently logged into the store.
3 CUSTOMER_INFO An encrypted version of the customer group you belong to.
3 CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
3 EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
3 FRONTEND You session ID on the server.
3 GUEST-VIEW Allows guests to edit their orders.
3 LAST_CATEGORY The last category you visited.
3 LAST_PRODUCT The most recent product you have viewed.
3 NEWMESSAGE Indicates whether a new message has been received.
3 NO_CACHE Indicates whether it is allowed to use cache.
3 PERSISTENT_SHOPPING_CART TA link to information about your cart and viewing history if you have asked the site.
3 POLL The ID of any polls you have recently voted in.
3 POLLN Information on what polls you have voted on.
3 RECENTLYCOMPARED The items that you have recently compared.
3 STF Information on products you have emailed to friends.
3 STORE The store view or language you have selected.
3 USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
3 VIEWED_PRODUCT_IDS The products that you have recently viewed.
3 WISHLIST An encrypted list of products added to your Wishlist.
3 WISHLIST_CNT The number of items in your Wishlist.

What we collect

We may collect the following information:

name contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to XXX.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.