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Our Owner's FAQs



Beachcomber’s ‘The Straight Goods’ is a newsmagazine created specially for the hot tub and spa buyer, to answer your questions about hot tubs and spas. This 12 page booklet is available from your local Beachcomber store, or request a copy of it on this website.

Download The Straight Goods Catalog Owner FAQs

Our Owner's

Our hot tub owners' most frequently asked questions

Over the years we have received many questions from hot tub buyers and owners. Here are answers to the most common questions we have been asked over the years. You can also click here to download the latest copy of our Beachcomber hot tubs owners guide.

Download Our Owner's Guide Archived Downloads Download Our Owner's Guide

Beachcomber Hot Tubs FAQs


We are Here to Help you

Ask Beachcomber for more information.

Contact us today for more information about our hot tubs, our features and options, or anything else you would like to know about Beachcomber. Live chat or contact us and we will get back to you within 1 business day.


Hot Tub Water

One of the great services that the retail Beachcomber store offers is computer water analysis. They can quickly and accurately test a sample of your water. They can give you a simple ‘recipe’ sheet on what to add to ensure clear, clean water. Depending on the water care system you are running, follow the directions on the labels. Beachcomber Water Care offers a number of different systems, including the Care Free system. Care Free is an easy to use, once a week program with shocking as needed depending on usage. Always follow the directions on our water care product labels, they are governed and carefully worded to give you the correct information on usage.



Beachcomber’s FlexJet system lets you mix and match different massage inserts. This gives you more control over the therapy you want. They are easy to remove and replace; simply take hold of the outer FlexJet ring and twist counter clockwise. You will feel the thread unseat, and gently twist and pull out. It’s a lot like twisting out a light bulb. Then twist back in to another FlexJet of the same size. Each FlexJet has from one to seven different jets within the FlexJet ‘massage insert’, allowing you to create the number of jet streams that you want.


Hot Tub

Beachcomber offers a line of accessories that you can get to enhance your hot tub experience. Plus, you can upgrade certain options that can be added to your existing hot tub. Beachcomber Hot Tubs are pre-plumbed for the ClearTech UVC water care system option.

Hot Tub

Most Beachcomber stores have a trade in program that allows you to upgrade your hot tub. No matter when you purchase your hot tub, you can rest assured that you get the very latest technology built right in. But things to change and evolve, and if you want to trade up to a new Beachcomber, your local store will calculate a usage value for your hot tub based on its age and condition, and work with you to arrange a fair price and switch. Don’t underestimate your older Beachcomber hot tub - it has value on the pre-owned market, just as a used automobile. You can trade up to the newest features and technology.


Since 1978, Beachcomber Hot Tubs has been one of the leading hot tub manufacturers in the world. Our team of specialists in four different development centers around the country are there for you. If you ever have a question or concern about your hot tub, your guarantee, or any other issue you may have with your hot tub, you can email, or call Beachcomber any time. We would be happy to help you with any needs you have for your hot tub.

Hot Tub

Your Beachcomber Hot Tub is fully portable. It’s much like moving a piano – just have it moved and take it with you. It’s best to leave it to the pros - your local Beachcomber store is fully experienced and equipped to move your hot tub. It can be picked up and taken to your new location wherever that might be. An experienced crew should move your hot tub – it weighs anywhere from 425 pounds (model 321) and up to 800 pounds (model 750), so let the pros move your hot tub for you.

Hot Tub

Your Beachcomber Heatshield Cover should last from 3 to 5 years, depending on the weather, snow load, local conditions, usage and many other factors. Ensure that there are no extra loads on your hot tub Heatshield, like a sleeping dog, or other weight. Do not allow children to climb on, sit or stand on your hot tub Heatshield. Observing common sense and caring for your hot tub cover will help it last and perform for you for many years. Beachcomber’s water care product called ‘CoverAll’ is a specially formulated protectant and cleaner that you can use on your Heatshield to keep it clean, free of mold or mildew, and looking new for years to come.

An easy Checklist to help you
plan your hot tub delivery

Use this checklist to help you to get the most from the location you have chosen for your new Beachcomber. Complete it and give it to your Beachcomber store to help make your delivery a smooth one.

  • Automobiles or recreational vehicles may need to be moved
  • A fence, railing or narrow gate - provide measurements of gate access
  • The house gutter, downspouts, fascia or soffit overhang clearance
  • Uneven ground, slippery slopes or paths
  • Electrical or gas meter equipment
  • Doghouse or kid's playhouse, trampolines
  • Trees and shrubs, gravel, rocks or wood piles
  • Patio furniture, barbeques and deck chairs
  • Sheds or built in structures

Placing your Beachcomber
Hot Tub in your back yard

Enjoy year round, easy back door access. Situate your hot tub as close to your back door as possible, within about ten feet is suggested. This will help you make the most of your Beachcomber during cool or freezing weather. Our recommendation has always been to install your hot tub outside on a deck or on a pad. If you do decide to install it inside your home or sunroom, ensure proper ventilation according to your local building codes.

Planning for the hot tub's
location in your yard

Plan your hot tub location for the best privacy. Ask your Beachcomber store about an in home 'Site Survey Template Kit'. They can come to your home to measure the space for your new hot tub. Whether it's on a deck or on a pad, this is a simple and effective way to plan where your hot tub will go.

Look at the direction you will be facing, try to be away from neighboring windows, doors, trees or fences to optimize your relaxing environment. Consider trees or fences that may be replaced or moved in the future. Trees leave deposits behind, from sap, pods, needles, leaves, or branches.

We've got you

Your feet are the least cared-for part of your body. And yet we depend on them every day of our lives. Beachcomber provides therapy for your tired feet with our Reflex Foot Massage jets.

It's like having a personal massage therapist, giving you a foot massage, and working those tired, worn muscles... Beachcomber's RFM will relax you, relieve your daily stress, and take the tension out of your body.